Corporate Social Responsibility Report
On behalf of the Board, I am pleased to present CDL’s Corporate Social Responsibility (CSR) Report for 2013.

To commemorate CDL’s 50th anniversary, we leveraged on our core expertise as a green developer and presented two “green gifts” to Singapore: My Tree House – World’s First Green Library for Kids and CDL Green Gallery @ Singapore Botanic Gardens (SBG) Heritage Museum – Singapore’s First Zero Energy Green Gallery.

Conceptualised and built in collaboration with National Library Board, My Tree House is a unique green library located within the Central Public Library in the National Library Building. It is green from its design, construction, infrastructure, maintenance, books collection as well as programming. CDL undertook the overall project management, retrofitting and refurbishment costs related to this library development. Officially opened in May 2013, My Tree House hopes to inspire our children through reading and interactive learning, to be more eco-conscious and become green champions of tomorrow.

In celebration of 50 Years of Greening Singapore as well as CDL’s golden anniversary, together with the National Parks Board, our second gift to the nation – the CDL Green Gallery – was unveiled in November 2013. The CDL Green Gallery supports the principles of sustainability and environmental protection. It is Singapore’s first purposefully built Zero Energy Green Gallery, making the gallery self-sufficient; and boasts of two eco-innovations introduced in Singapore for the first time – a fully completed prefabricated modular system and a plant-based biomaterial called Hempcrete. It is an extension to the SBG Heritage Museum on Holttum Lawn and currently features interactive exhibits where visitors can learn more about the rich history of the 154-year-old Gardens and Singapore’s greening journey over the last five decades. The CDL Green Gallery and the SBG Heritage Museum will help to jointly support SBG’s nomination bid in becoming Singapore’s first UNESCO World Heritage Site.

Both My Tree House and the CDL Green Gallery were accorded the Building and Construction Authority (BCA) Green Mark Platinum status for their innovative sustainable attributes. These two public projects were created with the support of CDL’s like-minded partners who contributed their green expertise. It is through this spirit of collaboration that we achieved our strategic goals of raising CSR awareness and supporting national initiatives in the transformation of these public spaces into sustainable showcases for the community and for Singapore.

In 2013, we continued to improve on our operations and sustainability performance through a combination of innovation and responsible business practices.

CSR APPROACH
CDL continues to refine our management approach to adapt to the changing business and CSR landscape. The senior management has, within the scope of CDL’s corporate operations, determined that the Environment, Employee Relations, Corporate Governance (CG) and Risk Management, Stakeholder Relations and Community constitute key CSR areas material to the business.

The CSR Committee, set up in 2008, continues to be responsible for mapping out CSR strategies and measuring key performance. This Committee initiates, drives and monitors various aspects of the Company’s CSR practices to ensure these are integrated into our business operations and complement corporate objectives. Above this committee, at the Board Level, is a CSR & CG Committee that assumes an advisory role for the Company’s CSR strategies. The CSR & CG Committee is chaired by the Deputy Chairman with two independent Directors.



CDL’S CSR MILESTONES IN 2013/2014


REGIONAL AND INTERNATIONAL ACHIEVEMENTS

FTSE4Good Index Series (Since 2002)
Amongst an elite group of companies worldwide that meets globally recognised corporate responsibility standards.

Global 100 Most Sustainable Corporations in the World (Since 2010)
2010 (81st), 2011(100th), 2012 (62nd), 2013 (52nd), 2014 (39th)
CDL was once again included in this prestigious global ranking announced annually at the World Economic Forum, Davos. As the only Singapore company to be listed for the fifth consecutive year since 2010, CDL’s ranking also improved from 52nd to 39th position.

Dow Jones Sustainability Indices (Since 2011)
CDL was selected as an index component on the Dow Jones Sustainability Indices (DJSI World and DJSI Asia Pacific) in September 2011. DJSI is one of the most creditable reference points in sustainability investing for investors and companies globally. This achievement made CDL the first Singapore developer to be listed on both the DJSI and FTSE4Good Index Series.

Global Real Estate Sustainability Benchmark (GRESB) Report 2013 – Regional Sector Leader for Asia
CDL was named a Regional Sector Leader for Asia in the GRESB Report 2013. It ranked 22nd out of 543 participating organisations across the globe. GRESB is a leading global source of comprehensive portfolio level sustainability data for the real estate industry, covering 46 countries in six continents, representing USD1.6 trillion of gross asset value.

IR Magazine Awards – South East Asia 2013: Best Sustainability Practice
In the IR Magazine Awards – South East Asia 2013, CDL emerged the inaugural winner of the Best Sustainability Practice category.

Asia Responsible Corporate Awards (ARCA) 2013
CDL received ARCA’s Eco-Green Outstanding Leadership Award – the highest tier of the Singapore Built Environment Industry (BEI) Asia Awards, affirming its long-standing contribution to the growth and sustainability of the built environment by integrating sustainable and eco-friendly business practices with financial and business strategies.

Indonesia Sustainability Reporting Awards 2013
CDL’s Sustainability Report for 2012 won the Best Sustainability Report from Singapore for the second consecutive year at The National Center for Sustainability Reporting’s (NCSR) ninth Indonesia Sustainability Reporting Awards. NCSR is a non-profit organisation based in Indonesia which honours organisations that publish and develop Sustainability Reports based on the Global Reporting Initiative (GRI) Framework.

MIPIM Asia Awards 2013
The seventh MIPIM Asia Awards honours outstanding real estate projects in the Asia Pacific region. CDL’s residential development Tree House received top honours as a Gold winner for Best Innovative Green Building category.

United States Green Building Council Leadership in Energy and Environmental Design (LEED) Certification
CDL’s office building 11 Tampines Concourse and eco-mall City Square Mall received the LEED Platinum and LEED Gold Certifications respectively under the LEED for Existing Buildings: Operations and Maintenance (LEED-EBOM) category. The scheme identifies and rewards best green operational practices such as using less energy, water and natural resources and improving the indoor environment. Both are the first buildings in Singapore to be awarded the LEED-EBOM status since the scheme’s inception in 2004.

Royal Society for the Prevention of Accidents (RoSPA) Awards 2013
CDL achieved a double win for its excellence in environmental, health and safety (EHS) management, awarded by the UK-based safety organisation, RoSPA. CDL was presented the International Dilmun Environmental Award – the first company outside of Europe to be accorded this high honour – and the RoSPA Gold Medal Award for Occupational Health and Safety.

The Sustainability Yearbook
CDL was listed in The Sustainability Yearbook 2013, a guide published by RobecoSAM for investors worldwide on which companies are doing the most to address the risks and opportunities of sustainability.



LOCAL ACHIEVEMENTS

BCA Awards 2013
CDL emerged as the most accorded private property developer at the BCA Awards 2013. Apart from being the inaugural winner of the Quality Excellence Award – Quality Champion (Platinum) and Construction Productivity Award – Advocates (Platinum), CDL added another 21 project awards to its honours roll, including five new Green Mark awards, amassing a portfolio of 67 Green Mark awards. This marks CDL as the most illustrious Green Mark-accorded private developer to date, affirming its leadership and outstanding contributions to sustainable developments in Singapore.

2013 Distinguished Patron of the Arts Award
This pinnacle Award was conferred by the National Arts Council in recognition of CDL’s continuous and generous contributions to Singapore’s vibrant arts and culture scene.

LOO (Let’s Observe Ourselves) Award
CDL is the first corporation to receive the LOO Award from the Restroom Association of Singapore, in recognition of the Company’s efforts in championing clean toilets at its work sites. This accolade reflects the Company’s commitment towards workers’ welfare and a cleaner environment, as part of its corporate EHS culture.

People’s Association (PA) Community Spirit Awards 2013
CDL was presented the Excellence Award in the PA Community Spirit Awards 2013, under the “Partners of Community Development Council (CDC)” category, in recognition of CDL’s outstanding contributions towards the community.

Securities Investors Association (Singapore) Investors’ Choice Awards 2013: Internal Audit Excellence Award – Merit and Most Transparent Company Award – Runner Up (Real Estate Category)
First introduced in 2011, the Internal Audit Excellence Award recognises companies that have established an effective Internal Audit Function to enhance corporate governance, risk management and assurance. CDL is the first winner from the real estate sector. Since 2000, in recognition of its corporate transparency based on criteria such as timeliness, substantiality and clarity of news releases, degree of media access, frequency of corporate results, availability of segmental information and communication channels, CDL has received the Most Transparent Company Award. This marked CDL’s 13th year receiving this award, testament to its consistency and excellence in corporate governance standards.

‘We Welcome Families’ Excellence Awards 2013
City Square Mall has once again received the Excellence Award under the Shopping Mall Category in the Businesses for Families Council’s (BFC) “We Welcome Families” Awards 2013. It is the first and only mall in Singapore to receive this accolade twice in a row.


AN EMPLOYER OF CHOICE
CDL’s corporate philosophy is to care for employees’ well-being while providing support and resources for employees to achieve their potential. Through satisfying employee needs for work-life harmony, CDL also benefits through high retention and high staff engagement. This, in turn, drives productivity and creates a more effective workforce. More information on our employee engagement can be obtained in the Human Resource Review.

ORGANISATIONAL GOVERNANCE AND MANAGING RISK
CDL is committed to maintaining good corporate governance and business integrity in our business activities. We have adopted a set of internal guidelines on corporate governance based on the provisions of the Code of Corporate Governance 2005. In 2012, a review of CDL’s Code of Business Conduct and Ethics was conducted and additional guidance on issues such as anti-corruption, fraud and anti-competition was provided. More information on this can be obtained from the Corporate Governance Report.

Since 2002, CDL has established a formal risk management framework to enable significant business risks to be identified, assessed, monitored, managed and reviewed regularly. More information on the risk management framework can be obtained from here.

PIONEERING SUSTAINABLE DEVELOPMENTS
CDL adopts a holistic life-cycle strategy, from design, construction, procurement and maintenance to user-engagement. Our three-pronged approach to sustainability is to develop quality and environmentally sustainable properties, manage properties in a cost-efficient and eco-friendly way and influence stakeholders through community outreach initiatives.

Through our investment in capacity-building initiatives, we aim to enhance the built industry’s green expertise and encourage the use of more sustainable technologies. The Company has an established EHS Policy, which reflects our firm commitment towards a “Safe and Green” culture. As an ISO 14001-certified company, we aim to take the lead in promoting innovative, cost-effective EHS technologies in areas such as energy conservation, preservation of natural flora and fauna and efficient use of natural resources. CDL is also committed to promoting safer construction methods in the design management and construction of its buildings.

CDL continually invests between 2% and 5% of the construction cost of a new development on green building design and features, and is committed to achieve a minimum BCA Green Mark GoldPlus rating for all new developments. We remain as the most Green Mark-accorded private developer to date, affirming our green building leadership in Singapore.

CDL is also committed to improve our environmental performance in support of the Singapore Government’s goal to reduce the nation’s carbon emissions by 16% below business-as-usual levels by 2020. Against the Company’s carbon reduction target of 22% for 2020 from baseline year 2007, and 25% reduction by 2030, we continued to track our performance and in 2013, we have reduced our carbon emissions by 16%, on track to achieve the targets.

CDL continued to work towards improving our environmental targets across worksites, investment buildings and our corporate office.

 

ENGAGING STAKEHOLDERS, EMBRACING THE COMMUNITY
Beyond the brick and mortar, we have always subscribed to the view that a successful business does not just create value for its shareholders, it also delivers a lasting and positive impact within the community it operates in.

Over the years, we have not just shaped cityscapes but have also contributed towards community building. We have been a long-standing advocate of the Government’s 3P model which encourages synergistic partnerships between the People, Private and Public Sectors, so that collectively, we can create positive impact on the community.

While there are many worthy causes to champion, CDL actively supports and runs sustained programmes and outreach activities that are aligned with the Company’s four focus areas – environmental conservation, youth development, promoting the arts and caring for the less fortunate.

Raising Eco-Awareness
As the threat of climate change becomes ever more critical, CDL has stepped up our efforts to galvanise the community to be more eco-conscious. Beyond our business activities, we have continued to invest much resource to raise the level of environmental awareness amongst the business community and the community at large, supporting key programmes organised by the Government and Non-Governmental Organisations (NGOs) as well as through our own CDL-led initiatives.

KEY INITIATIVES IMPACT

My Tree House

On 31 May 2013, My Tree House – World’s 1st Green Library for Kids was officially opened by Dr Yaacob Ibrahim, Minister for Communications and Information. Designed as an enchanting green space, eco-friendly materials such as energy-efficient LED lighting, refurbished bookshelves and carpets with green properties were used. The canopy of the tree house centrepiece was built and installed with over 3,000 recycled plastic bottles collected from the public, schools and visitors to CDL’s City Square Mall. Coupled with an eco-centric book collection, as well as interactive green features and programmes, this special green library encourages children to explore, discover and challenge their curiosity in learning about and caring for the environment.

CDL Green Gallery
@ SBG Heritage Museum

On 30 November 2013, Prime Minister of Singapore, Mr Lee Hsien Loong, officially opened the SBG Heritage Museum and the CDL Green Gallery – Singapore’s First Zero Energy Green Gallery. Both the exhibits in the Museum and the completed Green Gallery were supported by CDL, at a value of over $2 million, in cash and in kind.

A key feature of the gallery is the solar photovoltaic (PV) cladded roof panels that harness clean energy required for the gallery’s daily operations. The solar panels are expected to generate an annual energy yield of over 31,000 kWh, which is more than the gallery’s estimated annual energy consumption of about 30,000 kWh/year. Hempcrete – a biomaterial made largely from the hemp plant – was used for most of the external wall cladding. Used for the first time in Singapore, the material has very good thermal performance, superior acoustic properties and is highly durable.

The gallery was also built using a prefabricated modular system. It is a unitised form of building with steel components prefabricated and assembled in an off-site production facility, then hoisted by a crane into position onsite. Like building blocks, they are pieced together onsite to form the entire structure which took less than 24 hours to install. It is easy-to-build, flexible and has a lower environmental impact. The CDL Green Gallery will feature a series of exhibitions that will change every six to nine months. They would include botanical art, photography and works by local artists. SBG is a candidate of the UNESCO World Heritage Site and the CDL Green Gallery will enable SBG to engage with the community.

CDL E-Generation
Challenge 2013

Themed “The Green Future I Want”, this annual “Amazing Race”-style rally sought to put the responsibility on youth participants – aged 17 to 25 years old – to envision how their environment and the planet will transform in time, through a series of evocative and immersive tasks. The Challenge aims to foster eco-consciousness amongst the youths. Held for the fourth time, the 2013 eco-rally was the largest to date, with 88 teams, comprising over 500 youth participants.

Let’s Live Green!

This eco-home outreach initiative is aimed at encouraging CDL homebuyers to make green lifestyle choices and adopt eco-friendly habits to reduce their carbon footprint. At Welcome Party events, our homebuyers are presented a specially-customised Green Living Kit containing a book with green tips, and a brochure listing all the eco-friendly features in their new home and instructions on how to use them. They also enjoy a host of activities, including talks and exhibitions on environmental conservation. Close to 1,650 “Let’s Live Green!” kits were distributed in 2013.

National Environment
Agency (NEA) Corporate
& School Partnership
(CASP)

Since 2005, CDL has adopted six schools and helped them to nurture environmental interest and action through eco-related projects that each school embarks on. The projects are then entered into a nationwide competition which culminates at the annual Clean and Green Singapore Schools’ Carnival.

2013 saw both supported teams from Catholic High School performing particularly well. The Primary School won the second prize for their “Operation: Gotcha!” project which aimed to raise dengue awareness, and the Secondary School achieved the Merit prize for a game application created to educate children about environmental conservation. The Carnival drew 6,000 visitors.

Project: Eco-Office

Initiated with the Singapore Environment Council in 2002, this outreach initiative aims to help businesses go green by cultivating eco-friendly habits within the workplace. Companies are encouraged to participate in an online green office audit, and for those that performed well, they can undertake a formal office audit conducted by an independent auditor. Successful companies are then awarded the Eco-Office Label certification. In 2013, a total of 72 offices were certified (37 new and 35 re-certifications). Through the wide distribution of the Eco-Office Kit, a dedicated online platform and numerous awareness campaigns, close to 48,000 office employees were also reached.


CULTIVATING CSR CHAMPIONS OF TOMORROW
Youths are increasingly taking on the role of change makers in society. CDL has supported numerous local and overseas youth-led initiatives. We wish to empower youths to embrace meaningful causes they are passionate about so that they can contribute to community building. CDL has also developed numerous youth-targeted, national-level initiatives to encourage the development of CSR thought leadership.

KEY INITIATIVES IMPACT

CDL-Singapore Compact
Young CSR Leaders Award
2013

Into its third year, the annual Award is a youth case study based competition that aims to foster in our future leaders, greater awareness of incorporating CSR principles as part of a company’s strategy and practices, for sustainable business excellence. Twenty-four teams comprising over 100 Singapore students aged 17 to 30, participated. Senior management from 10 Small and Medium Enterprises was also engaged in this effort and the top three winning proposals were shared with close to 470 corporate delegates at the International Singapore Compact CSR Summit.

Partnerships with
Education Institutions

Some initiatives that CDL supported in 2013 include:

  • National University of Singapore (NUS) Geography Challenge 2013: Themed “Made in Singapore: Stitching our Identity”, a total of 96 secondary schools participated.
  • Nanyang Technological University (NTU) Asian Business Case Competition (ABCC) 2013: ABCC @ Nanyang is Singapore’s first international undergraduate business case competition focusing on sustainability and business. Participants included undergraduates from nine universities and about 13,000 viewers through social media initiatives.

Community Involvement
Programmes – Overseas

CDL supported 19 youth-led overseas projects largely focused on:

  • Building and refurbishment of education facilities in villages.
  • Provision and installation of solar bulbs.
  • Expanding water distribution networks and providing access to clean water.
  • Education programmes for children and youth in rural areas and provision of related materials. Projects supported were mainly in neighbouring communities such as Cambodia, Indonesia, Laos, Philippines, Thailand and Vietnam. Over 400 youth volunteers directly benefitted from our support.

Community Involvement
Programmes – Local

CDL supported five local youth-led projects largely focused on environmental awareness, and serving the underprivileged and marginalised in our community. Some key initiatives include:

  • NUS Climate Action Day (CAD) 2013: Organised by SAVE (Students Against Violation of the Earth), CAD aimed to effect behavioural change beyond simply awareness. The theme was “Hope for Earth – Every BIG Change starts with ME”.
  • Project iConserve: An exhibition to spread the message on environmental conservation was organised at City Square Mall. Aside from public tours, eco-workshops were also conducted for children.
  • Singapore Management University (SMU) Challenge 2013: Over $60,000 in cash and in kind was raised in a nine-month university-wide community service effort and 2,500kg of food and necessities were delivered to 170 beneficiary households.
In one of the overseas community involvement programmes that CDL supported, NTU undergraduates helped a village community in Laos to construct a main water storage tank, in June 2013.


NURTURING CREATIVE TALENTS
Art is an important form of creative expression and as Singapore strives to transform into a global city for the arts, CDL supports this vision by actively encouraging and promoting the local arts scene.

KEY INITIATIVES IMPACT

5th CDL Singapore
Sculpture Award

This Award is the first and only nation-wide sculpture competition aimed at nurturing local artistic talents and providing an opportunity for their art works to be commissioned. The Award has witnessed tremendous growth since it was first held over a decade ago. In 2013, more than 300 submissions were received.

Participants were invited to create works around the theme “Celebrate!” which pays homage to Singapore’s reputation as a City in a Garden, marked by decades of planning and cultivation. This year’s top prize was awarded to 36-year old architectural designer Kenneth Koh for his submission titled “A Hundred Lines”, which will be commissioned for a recreational area at East Coast Park that is being redeveloped.

Through this Award, CDL has commissioned and installed six sculptures by local artists in public spaces, including the latest installation of “All the Essentially Essential” by Tan Wee Lit at Raffles Place Park in November 2013.


BEYOND PHILANTHROPY
Aside from CDL’s monetary donations, the Company has always believed in engaging our stakeholders with active employee volunteerism being a key driver. To this end, CDL has a dedicated employee volunteer arm, City Sunshine Club (CSC), which was established in 1999, to nurture a spirit of volunteerism among employees and cultivate an engaged workforce.

KEY INITIATIVES IMPACT

Arc Children’s Centre

Arc is a day care facility that provides assistance to children with cancer or other life-threatening illnesses. CDL has been Arc’s corporate partner since its inception in August 2011. Our volunteers are actively involved in the children’s outings and enrichment programmes.

Assisi Hospice

Assisi Hospice is an outreach service of Mount Alvernia Hospital that provides palliative care to adults with life-limiting illnesses. A long-standing partner of Assisi Hospice since 1999, CDL, together with its subsidiary, CBM Pte Ltd, collaborated to organise the 2013 Charity Fun Day. Over 250 CDL staff volunteers helped out. The event raised over $900,000.

Lions Befrienders &
Henderson Senior
Citizens’ Home

Since 1999, CDL, in partnership with the Lions Befrienders, has been involved in a food distribution and befriending programme for over 40 elderly beneficiaries. Aside from monthly visits, CSC volunteers also organised outings for more than 60 elderly from Henderson Senior Citizens’ Home.

North West CDC

In 2013, CDL together with Nanyang Girls’ High School launched a year-long adoption of the rental flats of Blocks 3 and 4 Marsiling Road under the North West Care @ Repair Programme. Regular activities were organised for the residents including outings to the Chingay Parade and RWS Sea Aquarium. CSC volunteers also organised celebratory events during the Mid-Autumn Festival and Christmas.

Viriya Community Services,
Serangoon Family Service
Centre & South East CDC

CDL runs a Character Building Programme, in partnership with South East CDC, for children and youth from the Serangoon Family Service Centre. The programme reaches out to some 20 beneficiaries through on-going sessions and outings. In 2014, CDL will be launching this programme with Viriya Community Services at its new family centre. As a prelude, an overnight camp was organised for all programme participants during the year-end school holidays.


ACCOUNTABILITY AND TRANSPARENCY
At CDL, we strive to be a responsible steward in upholding high standards of corporate governance, transparency and disclosure. We first started with a CSR Report incorporated within our Annual Report since 2004. Although not mandatory, since 2008, we expanded our efforts by voluntarily publishing a dedicated annual Sustainability Report.

We hope to provide our investors with a clearer understanding of our CSR conviction, the value we place on our ESG (environmental, social and governance) performance and their impact on our business and the community at large.

For the past decade, we have consistently demonstrated that CSR-related regulations that have been increasingly mandated have had little business impact on our operations as a result of our pioneering efforts and CSR foresight. Today, CSR is no longer a “good to have”, but has become a license to operate. Slowly but surely, we are confident that both investors’ and consumers’ mindsets are changing and they are showing greater appreciation of companies which do good and do well.

In June 2013, we published our sixth Sustainability Report, a Global Reporting Initiative (GRI)-checked Level A+ Sustainability Report using the GRI G3.1 guidelines and the Construction and Real Estate Sector Supplement, in accordance with the AA1000 Assurance Standard (2008). The full report is available online.


LOOKING AHEAD
With the launch of GRI G4 guidelines in 2013, we are in the midst of reviewing them and aligning the framework to our operations, for adoption by 2016.

We remain committed to and focused on sharpening our CSR strategy to create value for shareholders, close in on our gaps and align with international best practices. We aim to perform credibly in our ESG aspects while remaining profitable through business excellence and innovation.



KWEK LENG JOO
Deputy Chairman

 

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