City Developments Limited
On behalf of the Board, I am pleased to present CDL’s Corporate Social Responsibility (CSR) Report.

In 2014, CDL continued to scale new heights in sustainability and innovation, beyond the bricks and mortar.

Our Tree House condominium achieved a Guinness World Record for the largest vertical garden. More than an architectural icon, the 24-storey, 2,289 square metre (sqm) vertical garden is expected to achieve air-conditioning energy savings of between 15% and 30% annually.


Using PPVC at its upcoming Canberra Drive EC will allow CDL to achieve productivity gains of over 40%.

We also unveiled our plan to be the first developer in Asia to apply advanced construction technology, Prefabricated Prefinished Volumetric Construction (PPVC), for a large-scale residential development. Over 5,000 building modules will be used to construct our upcoming Executive Condominium (EC) at Canberra Drive, boosting productivity by over 40% to save some 55,000 man days. This is likely to be the world’s largest PPVC application of its kind.

CDL was conferred the Quality Excellence Award – Quality Champion (Platinum) by the Building and Construction Authority (BCA) at the BCA Awards 2014. We are the only developer to have received this highest honour for two consecutive years and in the year under review, CDL remains the leading green developer with the highest number of BCA Green Mark awarded properties.

CDL is also glad to remain the first Singapore corporation to be listed on three of the world’s leading sustainability benchmarks – FTSE4Good Index Series (since 2002), Global 100 Most Sustainable Corporations in the World (since 2010) and Dow Jones Sustainability Indices (since 2011).

Beyond the integrity of our buildings, stakeholder engagement is key to the success of CDL’s sustainability drive. In line with BCA’s 3rd Green Building Masterplan which focuses on user engagement, CDL formed a Tenant Engagement Taskforce in July. The CDL Green Lease Partnership Programme was also launched in October to encourage our commercial tenants to reduce their carbon footprint.

STRATEGIC CSR APPROACH

Established in 2008, the company-wide CSR Committee is responsible for mapping out CSR strategies and measuring key performance. This Committee cuts through all corporate and operational units that are material to the business. It initiates, drives and monitors various aspects of our CSR practices, ensuring that these are integrated into our business operations and complement corporate objectives. Above this Committee is a board level CSR & Corporate Governance (CG) Committee, comprising one executive and two independent Directors, that advises on CDL’s CSR strategies.

CSR COMMITTEE STRUCTURE

20 YEARS OF CSR EXCELLENCE

Over the past 20 years, CDL’s CSR journey has progressed by leaps and bounds, pioneering visionary approaches, championing groundbreaking innovations and setting new sustainability benchmarks.

1995 – 1999
Integrating CSR vision into CDL’s corporate vision and mission

1995

  • Established CSR vision of “Conserving as we Construct”.

1998

  • First developer in Singapore to install energy-saving lifts in a residential development – The Florida Executive Condominium.

1999

  • Established City Sunshine Club (CSC), CDL’s employee volunteer programme.
 
2000 – 2004
Aligning CSR initiatives with global benchmarks and championing stakeholder engagement

2001

  • First private sector developer to introduce an audited appraisal on builders’ Environmental, Health and Safety (EHS) performance by pioneering the CDL 5-Star EHS Assessment System.

2002

  • Pioneered Singapore’s first major office greening programme, Project: Eco-Office, with Singapore Environment Council.
  • Launched Singapore’s first Eco-Condominium, Savannah CondoPark.

2003

  • First private sector property developer in Singapore to receive ISO 14001 Environmental Management System and OHSAS 18001 Occupational Health and Safety System.

2004

  • Pioneered “Let’s Live Green!” eco-outreach programme for CDL homeowners.
 
2005 – 2009
Further strengthening commitment to EHS, green building and innovation

2005

  • Became signatory to the United Nations (UN) Global Compact and founding member of Singapore Compact for CSR.
  • Launched the CDL 5-Star EHS Awards to recognise builders that excelled in the 5-Star EHS Assessment System.

2008

  • Published Singapore’s first Global Reporting Initiative (GRI)-checked Social and Environment Report.

2009

  • Launched the first CarbonNeutral® development in Singapore and Asia Pacific, 11 Tampines Concourse.
  • Launched Singapore’s First Eco-mall, City Square Mall.
  • Launched 7 & 9 Tampines Grande which embraces one of the largest and most extensive use of solar technology in a commercial property in Singapore.
 
2010 – 2014
Raising the bar for CSR and rigorous sustainability reporting for transparent disclosure

2012

  • First Singapore property developer to publish a GRI-checked Level A+ Sustainability Report.
  • Launched the first Singapore landed housing development with a solar energy system, HAUS@SERANGOON GARDEN.

2013

  • Built My Tree House – World’s 1st Green Library for Kids, and Singapore’s first zero energy green gallery, CDL Green Gallery @ Singapore Botanic Gardens (SBG) Heritage Museum.
  • D’Nest condominium entered Singapore Book of Records for the “Largest Solar Panels in a Condominium”.

2014

  • Tree House Condominium achieved Guinness World Record for largest vertical garden.
  • First developer in Asia to adopt PPVC for a large-scale residential development.
  • First developer in Singapore to achieve the ISO 50001 Energy Management System (EnMS) certification.
  • Celebrated 10th anniversary of CDL 5-Star EHS Awards.
 

DEVELOPING OUR PEOPLE

CDL believes in caring for our employees’ well-being and enabling them to achieve their maximum potential. By providing work-life harmony, we benefit through high retention and staff engagement, which create a more productive and effective workforce. More information is found in the Human Resource Review.

UPHOLDING GOOD GOVERNANCE AND MANAGING RISK

CDL has adopted a set of internal guidelines based on the provisions of the Code of Corporate Governance 2005. In 2012, we conducted a review of CDL’s Code of Business Conduct and Ethics, and additional guidance on issues such as anti-corruption, fraud and competition were provided. These policies are available on our corporate website and disseminated to all employees. More information can be found here.

Since 2002, CDL has established a formal risk management framework to enable significant business risks to be identified, assessed, monitored, managed and reviewed regularly. More information can be found here.

PIONEERING SUSTAINABLE DEVELOPMENT

CDL adopts a holistic life-cycle strategy to sustainability – from design, construction, procurement and maintenance to user-engagement. Our three-pronged approach focuses on developing quality and environmentally sustainable properties, managing properties in a cost-efficient and eco-friendly way, and influencing stakeholders through community outreach initiatives.

Through building capacity, we aim to enhance green expertise in the built industry and encourage the use of more sustainable technologies.

As an ISO 14001-certified company since 2008, CDL leads in promoting innovative, cost-effective EHS technologies in energy conservation, preservation of natural flora and fauna, and efficient use of natural resources. We are also committed to promoting safer construction methods in designing and building our properties. In 2014, CDL became the first developer in Singapore to achieve the ISO 50001 Energy Management System (EnMS) certification, further aligning our energy efficiency management practices with internationally-recognised standards.

For new developments, CDL invests between 2% and 5% of the construction cost on green building design and features, and is committed to achieve a minimum of a BCA Green Mark GoldPlus rating. We continue to be the most Green Mark accorded private sector developer with over 70 Green Mark certified buildings to date.


Celebrating CDL’s haul of 30 accolades at the BCA Awards 2014, an affirmation of CDL’s track record in all aspects of building excellence.
 

CDL launched its Green Lease Partnership programme in September 2014 to engage, encourage and enable its commercial tenants to play a more proactive role in Singapore’s sustainable development agenda.

CDL is committed to improving our environmental performance, which supports the Government’s goal to reduce Singapore’s carbon emissions by 16% below business-as-usual levels by 2020. In 2014, we reduced our carbon emissions by 34% from baseline year 2007 and exceeded our carbon reduction targets of 22% by 2020, and 25% by 2030.

We continually measure and work towards improving our environmental targets across worksites, investment buildings and our corporate office.

PROJECTS DIVISION

PROPERTY & FACILITIES MANAGEMENT DIVISION

* Excludes Pantech 21 and Newtech Park as CDL has sold off these buildings in November 2013.
   

CORPORATE OFFICE

PARTNERING STAKEHOLDERS, EMPOWERING OUR COMMUNITY

Community building is another key focus of CDL’s sustainability strategy. We are a longstanding advocate of the Government’s 3P model which encourages synergistic partnerships between the People, Private and Public Sectors to create a positive impact on the community.

CDL also actively supports and runs sustained programmes and outreach activities pertaining to environmental conservation, youth development, promoting the arts and caring for the less fortunate.

ENGAGING OUR VALUE CHAIN


KEY INITIATIVES IMPACT

CDL Tenant Engagement Task Force and Green Lease Partnership Programme

The programme engages and encourages commercial tenants to reduce their carbon footprint. Response has been positive with over 70% of CDL’s tenants having signed the CDL Green Lease MOU as at December 2014.

Dedicated CDL Green Lease Ambassadors were introduced to advise tenants on eco-friendly practices and in partnership with Tuas Power, CDL also launched a new Automated Meter Reading portal which allows tenants to track their electricity use on a near-real time basis.

10th Anniversary of CDL 5-Star EHS Awards

In celebration of this milestone, CDL rallied its main builders to pledge their commitment to workers’ well-being, safety and health. A new CDL Safe Worker Award was presented to 14 exemplary individuals, and computers and free wi-fi will be installed at workers’ quarters at CDL’s new worksites.

The inaugural CDL EHS Cup Tournament – a series of soccer matches – was also held to promote a healthy lifestyle and foster camaraderie amongst workers.

Earth Hour 2014

CDL has been a strong supporter of Earth Hour since the campaign’s launch in Singapore in 2008. In 2014, 15 commercial and industrial buildings managed by CDL switched off their facade, non-essential and logo lighting. CDL garnered a strong participation rate of 94% among its office and industrial tenants.

City Square Mall, Singapore’s First Eco-mall, also organised a free screening of animation film, Epic, and fringe activities to promote environmental awareness.

RAISING ECO-AWARENESS IN THE WIDER COMMUNITY


KEY INITIATIVES IMPACT

My Tree House – World’s 1st Green Library for Kids

Built using eco-friendly and recycled materials, My Tree House boasts an eco-centric book collection as well as interactive green features and programmes which enable children to learn and discover more about the environment. Since its launch in May 2013, CDL, in partnership with the National Library Board (NLB), has organised regular activities for beneficiaries including:

  • “Back to Nature” Camp
    CSC, CDL’s employee volunteer arm, rallied about 30 staff to bring holiday fun to 25 children from the Serangoon and Potong Pasir Family Service Centres on an overnight “Back to Nature” sleepover camp in November 2014.
  • “Earth Hero” Camp
    In December 2014, My Tree House welcomed 74 “Earth Hero” campers aged between 7 and 12 years for a guided tour and fun eco-learning experience. This was part of a two-day camp jointly organised by CDL, NLB, Nature Society (Singapore) and Victoria Junior College, to cultivate a love for the nature in children.

CDL Green Gallery @ SBG Heritage Museum

As Singapore’s first zero energy green gallery, CDL Green Gallery features some of the most advanced sustainable building technologies including solar photovoltaic cladded roof panels, wall cladding made of a biomaterial known as hempcrete and construction using a prefabricated modular system, which drastically reduced environmental impact.

Envisioned as a community green space for the public to learn about the environment and history of Singapore’s gardens, the CDL Green Gallery has hosted a series of exhibitions including “Living in a Garden” from 30 November 2013 to 30 June 2014 and “Ilham Alam: Nature and Healing in the Malay World” from 2 July 2014 to 5 January 2015. It is currently showcasing the “World of Flowers” exhibition, running from 28 January to 31 May 2015.

CDL E-Generation Challenge

Into its fifth edition, this rally fosters greater eco-consciousness amongst youths aged 17 to 25. Themed “Out of Time”, the race in 2014 saw participation by some 360 youths from 13 tertiary organisations. This annual event has inspired 1,800 eco-advocates since its launch in 2010.

Let’s Live Green!

To encourage green lifestyle choices, CDL provides homebuyers with a specially-customised “Let’s Live Green!” kit with eco-living tips and instructions on the eco-friendly features in their new home. Homebuyers also get to attend talks and exhibitions on environmental conservation. In 2014, more than 800 kits were given out.

NEA Corporate & School Partnership (CASP)

Since 2005, CDL has been sustaining our support for the NEA CASP. To date, CDL has adopted six schools to nurture environmental interest and action among students through eco-related projects. The projects are entered into a nationwide competition which culminates at the annual Clean and Green Singapore Schools’ Carnival. In 2014, three of our adopted schools, Catholic High School (Secondary), Catholic High School (Primary) and CHIJ St. Nicholas Girls’ School (Secondary) were conferred merit awards for their projects which were also showcased at the carnival attended by 6,000 visitors.

Project: Eco-Office

Initiated with the Singapore Environment Council in 2002, this programme helps businesses to cultivate eco-friendly habits at the workplace. Companies are encouraged to participate in an online green office audit, and upon satisfactory performance, they can undertake an independent audit for the Eco-Office Label certification.

In 2014, Project: Eco-Office has certified 62 offices. Since its inception, the programme has reached out to some 78,000 office employees in all the certified Eco-Offices.

ADVOCATING THE BEST IN CSR


KEY INITIATIVES IMPACT

Sharing Innovative Best Practices with the Industry

CDL’s speaking engagements at trade and industry conferences create opportunities for organisational learning and collaborative partnerships. Some key engagements include:

  • Asian Competitiveness Institute Conference 2014
  • Build Smart Conference 2014 (Keynote)
  • UK-Singapore Green Growth and Business Conference

Promoting CSR Values and Leadership

Through dialogues and guest lectures, such as the National University of Singapore (NUS) Great Eastern Breakfast Dialogue and Singapore Management University (SMU) Masters of Tri-Sector Collaboration lecture, CDL advocates the value of CSR and provides young adults and tertiary students with insights on sustainability.

DEVELOPING CSR CHAMPIONS OF TOMORROW


KEY INITIATIVES IMPACT

CDL – Singapore Compact Young CSR Leaders Award 2014

This annual competition aims to nurture youths aged 17 to 30 to be CSR leaders of tomorrow. In 2014, its fourth year, the competition witnessed a record number of 50 participating teams.

Partnership with Education Institutions

CDL continues to support leading education institutions in their student engagement activities:

  • NUS Geography Challenge 2014: 103 secondary schools took part in the challenge which educated students on the impact of natural hazards.
  • Nanyang Technological University (NTU) Asian Business Case Challenge – Sustainable Enterprise Challenge 2014: City Square Mall was a case study in the challenge which received 52 proposals. 180 NTU students attended the final judging.

Community Involvement Programmes – Overseas

CDL supported 25 youth-led overseas projects to benefit neighbouring communities in the following ways:

  • Building and refurbishment of educational facilities in rural areas
  • Expanding water distribution networks to improve clean water access
  • Educational programmes and materials, including basic skills transfer for children and youths

Over 640 youth volunteers directly benefitted from our support.

Community Involvement
Programmes – Local

CDL supported eight local youth-led projects which focused on promoting eco-friendly lifestyles and serving the under-privileged. Key projects include:

  • SMU Challenge 2014: The finale walkathon, with 244 participants, raised S$61,000 (in cash and in kind) for the seniors at Lions Befrienders in Mei Ling Street area.
  • NTU Greenfest Envisage 2014: Organised by NTU Earthlink Enviro Club, the two-day eco-awareness event attracted more than 500 visitors from the NTU community.

NURTURING CREATIVE TALENTS


KEY INITIATIVES IMPACT

5th CDL Singapore Young Photographer Award

The nationwide photography competition aims to discover and nurture local photographic talents between 13 and 25 years old. In 2014, over 1,500 entries were received, a three-fold increase since the award started in 2006.

Singapore Garden Photographer of the Year (SGPY)

To celebrate Singapore’s 50th birthday in 2015 (SG50), CDL is a presenting sponsor of this year-long national photo competition organised by National Parks Board, based on themes surrounding our City in a Garden. This initiative aims to create greater appreciation and awareness of Singapore’s natural heritage through the lens of the community.

SG50 Commemorative Public Sculpture

CDL also partnered the National Museum of Singapore to launch an open call for the concept submission of a special SG50 commemorative public sculpture to be sited at the Museum, based on the theme “The Red Dot, Today & Tomorrow”. The sculpture is expected to be unveiled in Q4 2015.

CARING FOR OUR COMMUNITY

Beyond philanthropy, CDL engages stakeholders through active employee volunteerism. Since its creation in 1999, CDL’s dedicated employee volunteer arm, CSC, has fostered a spirit of volunteerism among employees.

KEY INITIATIVES IMPACT

Arc Children’s Centre

Since 2011, CDL has partnered Arc, a day care facility for children with life-threatening illnesses. Our volunteers are actively involved in the children’s outings and enrichment programmes.

Assisi Hospice

For the 11th consecutive year, CDL co-organised the Assisi Hospice Charity Fun Day and rallied its subsidiary CBM Pte Ltd and four sister hotels in Singapore to contribute to the event. Over 250 employees helped to raise over $1 million for this worthy cause.

Lions Befrienders & Henderson Senior Citizens’ Home

Since 1999, CDL has partnered Lions Befrienders on food distribution and befriending programmes for elderly beneficiaries. Apart from monthly visits, CSC volunteers regularly organise outings and also held a Lunar New Year lunch for 80 elderly residents of Henderson Senior Citizens' Home.

North West Community Development Council (CDC) Care & Repair Programme @ Marsiling

CDL, in partnership with North West CDC, Nanyang Girls’ High School, Sunlove Senior Activity Centre and Marsiling Grassroots Organisation brought festive cheer to 82 underprivileged children through games and activities.

Viriya Community Services, Serangoon Family Service Centre (FSC) & South East CDC

In partnership with South East CDC, CDL runs a Character Building Programme for 20 children and youths from the FSC. In 2014, CDL introduced this programme to Viriya Community Services’ new family centre.




In November 2014, CSC organised the overnight “Back to Nature” sleepover camp at My Tree House – World’s 1st Green Library for Kids, which brought much educational fun and cheer to 25 children from the Serangoon and Potong Pasir Family Service Centres.
 

* The increase in employee volunteer manhours was due to a company-wide community event organised in 2012.

AWARDS AND ACCOLADES IN 2014/2015


LOCAL

2014 Distinguished Patron of the Arts Award

For the fourth consecutive year, the Award by the National Arts Council recognises CDL’s sustained contributions to the promotion and development of the arts in Singapore.

Singapore Corporate Awards 2014: Best Investor Relations

Co-organised by the Institute of Singapore Chartered Accountants, Singapore Institute of Directors and The Business Times, CDL was conferred the Bronze award for Best Investor Relations for companies with market capitalisation of $1 billion and above.

2014 Singapore Creative CSR Award: Best of Category – Environment

Organised by the Association of Accredited Advertising Agents (4As), this award is an affirmation of CDL’s longstanding efforts to champion the development of green buildings and sustainable practices in Singapore.



REGIONAL AND INTERNATIONAL

Channel NewsAsia Sustainability Ranking 2014

Named Top Property Developer in Asia, Top Singapore Corporation, and second among the top 100 sustainable companies across 10 key Asian economies.

FTSE4Good Index Series
(Since 2002)

Amongst an elite group of companies worldwide that meets globally recognised corporate responsibility standards.

Global 100 Most Sustainable Corporations in the World
(Since 2010)

First and only Singapore company to be listed for six consecutive years in this prestigious global ranking announced annually at the World Economic Forum, Davos. In 2015, CDL was ranked 34th, up from 39th in 2014.

Dow Jones Sustainability Indices (Since 2011)

Continued to be an index component on the Dow Jones Sustainability Indices (DJSI World and DJSI Asia Pacific). CDL is the first Singapore developer to be listed on both the DJSI and FTSE4Good Index Series.

UN Global Compact 100

Selected as an index constituent based on the implementation of the ten UN principles and evidence of executive leadership commitment and consistent base-line profitability.

Global Real Estate Sustainability Benchmark (GRESB) Report 2014 – Green Star

Achieved a Green Star ranking – the highest category of sustainability performance for GRESB. A leading global source of comprehensive portfolio level sustainability data for the real estate industry, GRESB covers 46 countries in six continents.

MSCI ESG Indices
(Since 2009)

Received an AAA rating by MSCI Environmental, Social and Governance (ESG) Research. The Indices are designed to represent the most prevalent ESG investment strategies.

Euronext Vigeo – World 120

Only company from Singapore and from the Hotel, Leisure Goods & Services (Asia Pacific) category listed on this global sustainability index for companies with the most advanced ESG performances.

Ethibel EXCELLENCE Investment Registers

Inclusion in the Ethibel EXCELLENCE Investment Register indicates CDL’s leading performance in CSR within our sector.

Sustainable Business Awards (SBA) 2014 – Best Environmental Disclosure Award

Jointly organised by PricewaterhouseCoopers and Global Initiatives, the award recognises companies for their excellence and commitment to track and report environmental sustainability performance.


In addition to the above, there have also been numerous project-related accolades. More of our achievements can be found
on our website: www.cdl.com.sg.

ACCOUNTABILITY AND TRANSPARENCY

CDL strives to uphold the highest standards of corporate governance, transparency and disclosure. Since 2004, we have incorporated a CSR Report within our Annual Report and while it is not mandatory, we have also voluntarily published a dedicated annual Sustainability Report since 2008. As we hone our reporting practices, we endeavour to provide investors a clearer understanding of our CSR conviction, the value we place on our ESG performance and its impact on our business and the community at large. Over the years, many environmental-related regulations have been progressively mandated for our industry. However, these have had little impact on our operations, largely due to our pioneering efforts in CSR and head start in sustainability reporting. We are confident that both investors and consumers will increasingly value companies that do good and do well.

In May 2014, we published “Sustain”, our seventh Sustainability Report, and third GRI-checked Level A+ Sustainability Report using the GRI G3.1 guidelines and the Construction and Real Estate Sector Supplement. The report was prepared in accordance with the ISAE 3000 Assurance Standard and is available at www.cdl.com.sg/sustainabilityreport2014.

LOOKING AHEAD

To further strengthen the tracking and communication of our sustainability strategy and performance, CDL will adopt the latest GRI G4 guidelines for our Sustainability Report to focus on issues that are material to our business. The report will also use the integrated reporting approach connecting financial with social and environmental capitals and performance.

In 2015, we commemorate 20 years of CSR excellence just as Singapore celebrates 50 years of nation building. As one of Singapore’s largest property developers and a leading green building pioneer, CDL’s sustainable development has gone hand in hand with our nation’s rapid progress from third world to the first.

In the next phase of our CSR journey, our focus is to “Create Future Value” for generations to come, a big step forward from the past ethos of “Conserving as we Construct”. We see unlimited possibilities to create a lasting and positive impact for our stakeholders and the environment, today for tomorrow.

KWEK LENG JOO
Deputy Chairman