Sustainability Report 2011
City Developments Limited

About our Report & Scope

The CDL Sustainability Report 2011 is an annual publication dedicated to providing economic, social and environmental information and data on CSR activities and performance pertinent to CDL’s business in 2010. CDL is voluntarily disclosing the information as we believe in upholding the principles of corporate transparency, disclosure and communication with our stakeholders.

The report covers solely our Singapore operations and focuses on our principal business as a property developer comprising operational functions such as project development, property and facilities management of both residential as well as commercial developments in Singapore. It also encompasses our activities that have a material impact on the community and the environment in which we operate. Where possible and material, we have included performance data from 1 January 2005 to 31 December 2010.

Our subsidiary, M&C, reports on their CSR activities in their Annual Report which is available online at It comprises CSR issues pertinent to M&C’s business including Responsible Hospitality, Responsibility to Employees, a Healthy Workplace, Responsibility to the Environment and Responsibility to the wider Community.


For the third year, the CDL Sustainability Report has been externally assured to validate the accuracy and reliability of its content. The assurance engagement was conducted by Ere-S, a CSR consulting company, and it covered all figures and statements found in the report that are related to the sustainability performance. Ere-S reviewed all underlying systems and processes that support the sustainability report based on the AA1000 Assurance Standard. The audit report including the findings is summarised in the Independent Assurance Statement.


CDL continues to print only limited copies of this report as part of our environmental conservation efforts. Current and previous copies of the reports are available online at

Standards of Measurement/Application of External Guidelines

The Global Reporting Initiative (GRI) Reporting Framework including the GRI Sustainability Reporting Guidelines Version 3.1 (including “Guidance on Defining Report Content”, the associated Principles and the Technical Protocol – Applying the Report Content Principles) released in 2011 has been used to prepare CDL’s Sustainability Report 2011. Based on the GRI Application Level Criteria for reporting, the CDL Sustainability Report 2011 is a Level B+ report which has been verified by GRI. CDL has also taken the initiative to integrate the ISO 26000:2010, Guidance on social responsibility into its CSR strategies as well as in this Report. In addition, references have also been made to the United Nations (UN) Global Compact’s 10 Universal Principles.

In each reporting cycle, the CDL CSR Committee reviews the contents of the report to determine its relevance to our business as well as to ensure that current and emerging material issues of significance pertaining to sustainability and the interests of our stakeholders are addressed. CDL adopts several processes to determine materiality issues across its operations. Besides the CSR Commitee, operationally, the Company also has various other existing management systems such as ISO 14001 Environmental Management System, Singapore Quality Class and the Audit Commitee that determines material issues of the Company. Through these working groups, relevant targets and key performance indicators are established, tracked and disclosed within this Sustainability Report. This year, with CDL’s initiative to integrate ISO 26000:2010, the Company has identified more areas which are material to its operations. We are pleased to state that we have included significant information in the areas of – the environment, human rights, labour practices, product responsibility and society – as clearly reflected in the additional GRI Performance Indicators this year.

For this report, there were no significant changes to the measuring methods applied. Increasing the scope of data collection and compiling more comprehensive data on our environmental and social performance of our business operations in Singapore remains a priority to improve the management of our data and to achieve for more consistent reporting for accountability.

The GRI Application Level Check Statement can be found here.


We actively seek and value the feedback extended by our stakeholders as an important way of improving our CSR practice.

If you have any views, comments or feedback, please send them to:

Ms Esther An
Head of CSR
City Developments Limited
9 Raffles Place
#36-00 Republic Plaza
Singapore 048619
Republic of Singapore
or e-mail: