Shareholder Communication (Provision 12.1) Shareholders and investors can contact the Company or access information on the Company’s corporate website (www.cdl.com.sg) which has a dedicated ‘Investor Relations’ (“IR”) section that provides, inter alia, information on the Board of Directors, Management team, the Company’s Corporate Governance Reports, Sustainability Reports, Annual Reports, Corporate Policies, Announcements, Press Releases and Financial Results as released by the Company on SGXNet, and other information which may be relevant to investors. In addition, the Company leverages other communication platforms such as its online newsroom (www.cdl.com. sg/newsroom) and social media channels, which include LinkedIn, X and Instagram, to provide the latest updates on the Group’s business and performance milestones. Investors can subscribe to email alerts on the CDL corporate website or follow its social media channels to receive updates on its latest news. The Board Chairman and the ExCo hold briefings with sellside analysts and the media to coincide with the release of the Group’s half-year and full-year financial results. Shareholders and investors can attend a live webcast of these financial results briefings on the Company’s corporate website. The presentation materials for these briefings are also released on SGXNet and the Company’s corporate website. In addition, the ExCo and Senior Management actively engage in IR, regularly meeting fund managers and analysts, and participating in local and overseas investor roadshows and conferences. The Head of IR and Corporate Communications manages the Group’s IR function, including engagement with the financial community, research analysts and relevant stakeholders. Investor Relations (IR) Policy (Provisions 12.2 and 12.3) The Company is committed to building investor confidence and trust, and values open communication with shareholders and the investment community. Its IR Policy, available on the Company’s corporate website (www.cdl.com.sg), outlines the process and mechanism to engage stakeholders, including the communication channel for queries. The IR Policy outlines the principles and framework in which the Company communicates and engages with investors, analysts and other IR stakeholders to provide balanced, clear and pertinent information. To provide investors with a better understanding of the Group’s business and growth drivers, regular updates on the Group’s strategies, operations and financial performance are provided across multiple platforms. Further information on the Company’s IR policy and activities can be found on pages 44 to 46 of the annual report. Principle 13: Engagement with Stakeholders Sustainability Since 2014, the Company started conducting materiality assessments annually, which is facilitated by a third party, to determine the key economic, environmental, social and governance (“EESG”) issues that are important to the Company’s stakeholders. These issues are foundational to the Company’s annual sustainability reporting. Corresponding EESG targets, metrics, initiatives, and progress are reviewed by the ExCo, Senior Management and Heads of Departments (“HODs”), and presented to the BSC before they are published annually in the Company’s Integrated Sustainability Report (“ISR”). In 2024, in efforts towards progressive full alignment with the IFRS S1 and S2, the Company conducted a double materiality assessment. To incorporate and understand financial materiality, CDL’s stakeholders, including the Company’s ExCo and CDL staff, ranked 17 prioritised ESG issues based on both impact and financial materiality. Online surveys were circulated to key stakeholder groups, including the BSC. More than 382 responses were received. Interviews with selected management staff of the Company and key subsidiaries, investors, regulators, industry and sustainability experts, tenants and suppliers, provided insights into how the Group can manage and strategically address our ESG issues. The preliminary material issues were validated by the Company’s ExCo, senior management and key executives from business units, and presented to the BSC thereafter. With the ever-evolving business landscape and externalities, the annual assessment of CDL’s key material issues is critical to help the Group sharpen its sustainability strategy and focus resources on areas that are deemed most material to its business and future growth using a forward-looking lens. On a quarterly basis, CDL publishes an online Sustainability Report on its microsite at www.cdlsustainability.com. Since 2017, this voluntary initiative updates stakeholders of CDL’s progress towards key goals and targets set under its Future Value 2030 Sustainability Blueprint, and sets benchmarks for the transparency and timeliness of ESG disclosures to investors and stakeholders. The BSC assists the Board in the review and consideration of the Company’s sustainability issues and approach to sustainability reporting, complementing the Company’s corporate business strategy. During the year under review, the BSC had comprised six Directors. With effect from 21 February 2025, the composition of the BSC comprised four independent Directors, namely Mrs Carol Fong in the Chair, Mr Chong Yoon Chou, Ms Jennifer CORPORATE GOVERNANCE REPORT 29
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