At Millennium Hotels and Resorts (MHR), a wholly owned subsidiary of City Developments Limited (CDL), we have quietly been redefining the art of hospitality. Using a mix of technological innovation and human ingenuity, we fuse heartware with leading-edge hardware to improve each guest’s experience.
A perfect illustration is the trendy M Social Hotel Singapore, where guests will find a convenient voice-enabled AI assistant in every room.
Fancy extra towels or pillows? Fancy room service at 3am? Just say the word, and they'll be dispatched to your door in minutes, showcasing Singapore's knack for efficiency and innovation.
Our guest experience is a testament to our service style: one that's discreetly attentive and consistently warm.
But our clever use of technology doesn't stop in the room. MHR embraces digital innovation in various exciting ways throughout the network. Take our Culinary Compass programme for MyMillennium members – it's a delightful blend of Singaporeans' love for food with tech-enabled discovery. You can explore the fare of 16 restaurants, collect digital stamps, and even redeem rewards as you dine.
And for a glimpse into the future, MHR has already made history by venturing into the metaverse with M Social Decentraland, becoming the world's first hospitality group to operate a hotel there.
This is further proof that MHR is always thinking ahead of the curve, not chasing it.
Yet, for MHR, technology serves as a tool to welcome effortless human connections. From the moment you check in, till you check out. And every moment between.